Aic365 Terms and Conditions — Know before you play

Introduction & Acceptance

Aic365 is an internationally licensed online gaming platform operating for adult users in Bangladesh and other countries. These Terms & Conditions constitute a legally binding agreement between aic365 and its users.

These Terms & Conditions take effect automatically when you visit the aic365 website, download the app, or create an account. We reserve the right to suspend or close any account that fails to comply with these terms.

These Terms & Conditions have been written in plain English to ensure users in Bangladesh can easily understand them. If anything is unclear, our support team is always ready to help.

Account Registration & Security

You must provide accurate and complete information when registering on aic365. Accounts created with false information will be permanently closed, and all funds in such accounts may be forfeited.

• Per person, only One Account Only one account per person is allowed. Creating multiple accounts is strictly prohibited.
• Keep your account password confidential and do not share it with anyone.
• Sharing or selling your account to another person is strictly prohibited.
• A copy of your national ID or passport may be required for verification purposes.
• If unusual activity is suspected on an account, aic365 may request additional documents for verification at any time.

Age & Eligibility Requirements

To participate on aic365, you must be at least 18 years of age years old. This platform is strictly prohibited for minors. If a minor creates an account, it will be closed immediately upon discovery.

The following individuals are also not permitted to use aic365:

• Residents of countries where online gaming is completely prohibited.
• Employees of aic365 and their immediate family members.
• Those whose accounts have been previously closed and who have been prohibited from re-registering.
• Individuals who have excluded themselves through the self-exclusion process.

For age verification purposes, aic365 may request a national ID or birth registration certificate at any time. Failure to submit the required documents will result in a temporary account suspension.

Deposit & Withdrawal Policy

Aic365 supports popular payment methods in Bangladesh — including Mobile Banking, Nagad, Rocket, and bank transfers. All deposit and withdrawal transactions are processed through secure, encrypted channels.

• A minimum deposit amount applies; please refer to the promotions page for details.
• Withdrawal requests are typically processed within 24–72 hours.
• Full account verification (KYC) is mandatory before any withdrawal can be made.
• Withdrawals are generally processed using the same method you used to make your deposit.
• Any transaction suspected of money laundering may be placed on hold pending investigation.
• Deposits or withdrawals through a third party are not accepted.

Bonus & Promotion Terms

Aic365 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

• Bonus funds cannot be withdrawn directly; they become withdrawable only after meeting the required wagering amount.
• Any attempt to claim the same bonus more than once will result in account suspension.
• Attempting to claim bonuses using a VPN or proxy will be treated as fraudulent activity.
• Bonuses are typically valid for 7 to 30 days; any unused bonus will be forfeited after the expiry period.
• Aic365 reserves the right to modify or cancel any bonus promotion at any time.

Fair Play Policy & Prohibited Activities

Aic365 is committed to providing a fair and honest gaming environment. All our games use certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

The following activities are strictly prohibited on aic365:

• Using software or bots to play games automatically.
• Claiming bonus benefits across multiple accounts simultaneously (arbitrage).
• Disrespectful behavior toward other players or aic365 staff.
• Intentionally exploiting any system bug or glitch for personal gain.
• Attempting to access the platform through hacking or any other unauthorized means.

If such activity is detected, the account will be permanently closed and all winnings will be forfeited.

Privacy & Data Protection

Aic365 takes your personal data privacy seriously. We comply with international data protection standards, and your information is never sold to third parties.

• Your information is used solely for service delivery and verification purposes.
• Payment information is secured with 256-bit SSL encryption.
• You may request the deletion of your personal data at any time.

For more details, visit our Privacy Policy Read.

Responsible Gaming

Aic365 believes gaming should be a healthy source of entertainment, never a cause of financial hardship. That is why responsible gaming is our top priority.

• Daily, weekly, or monthly deposit limits are available to all users free of charge.
• A cooling-off period (temporary break) can be requested at any time.
• You can take a long-term break using the self-exclusion tool.
• If you notice signs of gaming addiction, please contact our support team.

For more details, visit our Responsible Gaming View page.

Account Suspension & Closure Policy

Aic365 may suspend or permanently close any account for the following reasons:

• Violation of any clause within these Terms & Conditions.
• Creating or operating an account using false information.
• If evidence of fraudulent activity or bonus abuse is found.
• As required by authorities or under legal obligation.
• If an account remains inactive for an extended period (typically 12 months).

Any legitimate funds in your balance will be returned before the account is closed; however, bonus funds may be forfeited. You may also request to close your own account at any time.

Terms Modification Policy

Aic365 reserves the right to change, amend, or update these Terms & Conditions at any time. Registered users will be notified in advance of any significant changes.

• Continuing to use the platform after any changes are made will be considered acceptance of the updated terms.
• The latest version of the terms and conditions will always be available on this page.
• You can check the "Last Updated" date at the top of the page to see when changes were last made.